
Frequently Asked Questions
How can I track my order?
Visit our Track Your Order page for live updates. You’ll also receive a dispatch email with a direct tracking link. Need help? Email support@zizella.com.
What payment methods do you accept?
We offer secure payments via American Express, Apple Pay, Google Pay, Maestro, Mastercard, Shop Pay, and Visa. Card data is encrypted in transit and handled by PCI-compliant providers; we do not store full card numbers.
Do you ship internationally?
No—we currently ship within the United Kingdom only. UK delivery is free on all orders.
-
Free Shipping
Within the UK
-
30-Day Returns
Easy Returns, Full Refund
-
Customer Support
Contact us at support@zizella.com