Contact Us

At Zizella, your satisfaction is our top priority. Whether you have a question about an order, need help with delivery, or would simply like to share feedback, our team is here to assist you.

We’re Here to Help

  • Order or delivery inquiries
  • Returns or exchanges support
  • Questions about our products
  • Feedback or suggestions
  • Any other general inquiries

Customer Service Hours

Monday to Friday: 09:00 AM – 05:00 PM (GMT)
Saturday & Sunday: Closed

Customer service will respond within 24 hours on business days.

Business Information

Zizella is operated by ELOREA LTD

Company registration number 16346631
D-U-N-S Number 233656924
Registered Office (Administrative Only) 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
Warehouse Address No. 160 Nijiayan Road, Jiangbei District, Ningbo, Zhejiang 315000, China

  • Free Shipping

    Within the UK

  • 30-Day Returns

    Easy Returns, Full Refund

  • Customer Support

    Contact us at support@zizella.com