Who We Are
Zizella wasn't built in a boardroom. It started with a simple frustration: why is it so hard to find high-quality basics that don't cost a fortune?
We are a small, independent team dedicated to solving this. We curate modern essentials for men and women—clothing that bridges the gap between "looking sharp" and "feeling comfortable." Whether you are grabbing a coffee on a Sunday morning or heading to a client meeting, our pieces are designed to fit seamlessly into your real life, not just look good on a mannequin.
We believe in a wardrobe that works as hard as you do.
Quality Over Trends
Our philosophy is simple: if we wouldn't wear it ourselves, we won't sell it. We look for durable fabrics, clean stitching, and cuts that flatter real body shapes. We want you to buy less, but buy better. Instead of a closet full of clothes you never wear, Zizella helps you build a focused rotation of outfits that make you feel confident every single day.
It’s about effortless style that lasts beyond the current season.
A Promise of Reliability
In the world of online shopping, trust is everything. We know how disappointing it is to order something that looks great in a photo but feels terrible in real life.
That is why we are "hands-on." We work closely with our partners to ensure consistent quality. And if something isn't right? You are not talking to a robot. Our support team is here to help you with returns, sizing questions, or just styling advice.
At Zizella, your satisfaction isn't just a goal—it's our standard.
Contact Information
Store Name: Zizella
Email: support@zizella.com
Telephone: +44 20 4577 1038
Customer Service Hours: Monday to Friday: 09:00 AM – 05:00 PM (GMT)
Customer service will respond within 24 hours on business days.
Business Information
Zizella is operated by ELOREA LTD
Company registration number: 16346631
D-U-N-S Number: 233656924
Registered Office (Administrative Only): 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
Warehouse: No. 160 Nijiayan Road, Jiangbei District, Ningbo, Zhejiang 315000, China
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Free Shipping
Within the UK
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30-Day Returns
Easy Returns, Full Refund
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Customer Support
Contact us at support@zizella.com